In case you’ve never had a web hosting account or you’ve switched companies and the new one uses an account administration console that you haven’t seen so far, you may get bewildered about how to do a given task in your account or on your desktop computer. Because of this, a lot of hosting providers have prepared a knowledge base, which recounts the most common questions and difficulties connected with the particular platform they use, rather than including only generic info. This type of knowledge base will enable you to find the necessary information quickly and easily, so you won’t have to devote plenty of time and efforts to matters that might require something as simple as pushing a button or marking a tickbox. Thus, not only can you get stuff done, but you can also get to know a ton of new and helpful facts, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Hosting

If you have ordered your first hosting package from our company or have moved your website over to us, you’ll grow used to our services and our custom-created Hepsia hosting Control Panel in no time as we have prepared a thorough web-based knowledge base where you can find all the info that you’ll ever need – both general info in regards to the web hosting service as a whole and more specific info about the separate features that you can use and the predicaments that you can confront. The articles are available in 2 locations. The entire article list is accessible via the Help section of the Control Panel. You can read relevant articles about the different features in every section of the Control Panel too. You can become aware of how to do de facto everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles feature exhaustive instructions, so you will never become disoriented because of an unclear text. Certainly, if you bump into a more specific problem and you’re unable to find anything about it in our knowledge base, you can get in touch with our help desk team members 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with an extensive online article archive where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve compiled it on the basis of the feedback that we have obtained from our customers throughout the years and, as a consequence, our articles touch on particular issues that you could come across and present the most efficient way to resolve them, for example getting an HTTP 500 error message or being unable to send e-mails from your computer although you have the correct SMTP server settings. The articles are available in each and every section of the Control Panel and you can access them whenever you want. They can help you increase your knowledge not only about our platform, but also about the hosting sphere in general, as they contain comprehensive instructions and general info such as what file permissions or cron jobs are.